Microsoft Adoption Specialist

Employer: SyCom Technologies

Location: RICHMOND, VA


The Microsoft Adoption Specialist position will be responsible for helping drive increased adoption of Microsoft productivity and security solutions to enable business outcomes. The candidate should be familiar with the administration and implementation of Microsoft 365 services in both the Office 365 and Enterprise Mobility + Security bundles as well as functionality and licensing. The candidate will need to complete additional requirements around Microsoft’s FastTrack Read Partner (FRP) and the Microsoft Adoption and Change Management Advanced Specialization.


Proficiency in the below technologies:

  • Office 365

  • Exchange Online

  • SharePoint Online

  • OneDrive

  • Microsoft Teams

  • Office ProPlus

  • Enterprise Mobility + Security

  • Azure Active Directory

  • Azure Information Protection o Advanced Threat Protection

  • Intune

  • Other Microsoft Cloud Services as needed


Desired skills:

  • Technical experience in the above technologies

  • Ability to write a collaboration and communications service strategy

  • Ability to structure early adopter and champion programs

  • Ability to work with technical talent to ensure service readiness and quality

  • Possess a high level of attention to detail

  • Documentation skills are mandatory

  • Exceptional verbal, written and phone skills

  • Excellent Customer Service skills

  • Ability to travel when necessary

  • Ability to follow detailed instructions and procedures

  • Strong interpersonal skills and ability to work with strong personalities

  • Ability to work in fast paced dynamic environments and ability to negotiate conflict-oriented situations

  • Experience in the consulting industry is preferred

  • Ability to effectively communicate with all levels of the organization including C-level executives